PowerTrac — Customer Interaction Management

Tracking Client Interaction & Effective Data Management

PowerTrac is a powerful CRM/ CIM tracking tool that will optimise your sales operation. It will enable you to track one client interaction to the next, with client history readily available to agents. This is particularly useful in relation to appointment setting and/or sales transactions. 

Furthermore, PowerTrac enables you to build robust, highly qualified prospect databases; enhancing the sales effort in particular shortening the sales-cycle. Importantly, as the status of each prospect/client changes with on-going interaction, you will be able to generate new enhanced databases that reflect the changes made; segmenting prospects at different stages of the sales cycle ie; raw prospects to highly qualified leads with intent to buy or re-purchase. Lists can also be generated using filters such as; geographics, demographics and psychographics; closing in on prospects that are 'most likely to buy'.

The award winning PowerTrac is an easy to use, fully integrated business development tool that will enhance your sales process. We therefore recommend that you populate client information into a centralised database for both short and long term business needs ie; lists of attendees, sales reports, stock reports/order forms, dial-files of the next day's appointments/sales follow-ups etc.

Appointment Setting / Seminar Attendance

Lock-in appointments and make changes to client meetings with ease! Key applications for outbound telemarketing is 'appointment setting' for field reps and 'seminar attendance.' The PowerTrac function has therefore been specifically design to effectively manage these applications.

Appointment confirmation dial-files are automatically generated off the call disposition of the original appointment without any third-party intervention

Sales Transactions

The PowerTrac function has a sophisticated sales transaction platform that enables agents to facilitate sales transactions and fulfilment as part of the overall data collection and invoice retrieval process.

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